If the Community Pet Clinic at your local Jollyes store is closed and you have concerns up to 24 hours after your pet received their vaccination, don’t panic. Please call the CPC adverse reaction helpline on 0333 332 1867 and they will direct you to a local vet for appropriate care if required.

You will find this number on the back of your vaccination certificate.

It’s easy! Simply visit https://petclinic.jollyes.co.uk/ and select ‘Book Now’ next to your local store to make an appointment through our online booking system. Unfortunately, we can’t offer drop-in slots unless we have a free window, so we always recommend checking ahead of schedule.

Check out our store locator to find a Jollyes store near you and keep a lookout for the handy Community Pet Clinic logo on each location card.

Not at all, simply book an appointment with us. We provide our Community Pet Clinics in-store to help connect local people to local vets, and it’s really important to us that we make these services as accessible to everyone as possible. That means no memberships, subscriptions, or insurance necessary - it’s a community clinic for a reason.

We do provide some emergency vet services for animals who may have adverse reactions to vaccinations provided, though please note you’ll need to contact your local store to receive support here. Each of our Community Pet Clinics has a dedicated out of hours service provider who provides emergency support should you pet have an adverse reaction to vaccinations. Each Community Pet Clinic will have their own out of hours provider, and their details can be found on your store’s location page. Find your local Jollyes store here.

Microchipping your dog gives you the best chance of finding them again should they get lost or stolen. The process involves inserting a tiny microchip under the skin, giving your dog a uniquely identifiable code that is then loaded into a database with your contact details. This means if your dog runs off or gets lost and is taken into a vet for identification, they can quickly find your details and let you know your pooch is safe and sound.

Once your dog is over 8 weeks old, you must microchip them.

It’s a legal requirement that dogs must be microchipped and their details on the database to be kept up to date, which is the parent’s responsibility.

It’s now the law that cats must be microchipped before the cat reaches 20 weeks of age. Their details on the database to be kept up to date, which is the parent’s responsibility.

A microchip in a cat can help any worried parents find their missing moggy wherever they roam. Cats, especially outdoor cats, are very adventurous and naturally curious, which means they can disappear for hours or days at a time. As independent creatures, they come and go as they please. A microchip stores all of your contact details so should your cat wander too far, a helpful passerby can always get their chip checked and reunite you. This may also provide peace of mind for indoor cat parents in the event they sneak out.

Even if your cat is to stay an indoor cat, it will still need some forms of vaccinations to keep it safe. This is because parents may unknowingly bring things in from outside the house, so it’s best to keep your cat safe. This may depend on each individual case, but the baseline standard vaccinations recommended are protection against cat flu and feline enteritis. Speak to your vet at your appointment about your cat’s needs and they will advise you.

When your dog is still a puppy, they will need regular vaccinations to prepare them for their adventures. Puppies typically require their vaccinations at the age of eight to ten weeks, but they can be vaccinated as early as seven weeks. Then, when they are one year they will need a booster vaccination. Annual boosters keep their immunity topped up to give protection against dog diseases.

The standardised four vaccinations for dogs consist of canine parvovirus, canine distemper, infectious hepatitis, and Leptospirosis. This helps keep your dog safe in the outside world and from anything harmful unwittingly carried by humans that we may bring into the house. Other vaccines include kennel cough, if your dog is going to kennels, day care or events and shows. Rabies if you're planning on travelling outside of the country.